

Prairie Boom Towns
Judging by its modernist lines and spacious Macintosh workstations, WAX partnership bears all the hallmarks of a top contemporary advertising agency. Through its towering north windows the view scans a leafy shopping district in downtown Calgary. Founded in 2005 by strategist Dan Wright, design director Monique Gamache and creative director Joe Hospodarec, WAX assiduously recruited top talent and now counts 25 employees.
Pointing to the oil towers, Hospodarec underscores a sad truth about the current boom. “These guys are swimming in cash, “ he says. “The trouble is, they don’t need us to keep on swimming in it.” Energy firms still tend to limit themselves to the comparatively unsexy world of stakeholder communications, from investor relations to annual reports, to employee drug and alcohol education.
WAX’s more gratifying side includes the county-fair branding of the Calgary Farmers’ Market in print, bill-board and television, plus a starkly sophisticated series of Henry Singer ads. Its own identity, featuring business cards backed by pictures of wax-museum celebrity figurines, won a One Show Gold Pencil. In a town where senior talents earn $10,000 to $20,000 less than their Toronto counterparts, peer acclaim is a welcome reward.
Another contrast between the cities, says Hospodarec, is “the high percentage of our clients who are entrepreneurs.” The upside is that guys spending their own money can help speed a complex process along, giving you the freedom to do lots of different work. The downside is that “they might not even have marketing or branding departments, so plans can change abruptly.”
Then there’s the matter of watching major clients leave the region. “Just on an image basis, in an image industry, it’s difficult for Calgary to compete with Toronto,” explains Larry Bannerman, president of Trigger Communications & Design, formerly Parallel Strategies. His agency waved goodbye to Shaw Cable, though it was a loss mitigated by Alberta’s surge in financial service, retail and real estate accounts, attracted to Trigger’s full range of services, including brand development, advertising, print and Web design, corporate videos and media planning.
WestJet and The Forzani Group of sports retailers, though headquartered in Calgary, also uprooted for Toronto – but both came back. Toronto’s Taxi commandeered the former, but now services the account from a Calgary satellite. Forzani chose local heavyweight Venture Communications, a 45-person shop that creative director Steve Williams describes as “a full-service agency on steroids,” handling everything from event management to interactive software programming. Reversing decades of tradition, Venture has subsidiary offices in Toronto and Ottawa, collectively producing national spots for the likes of Sport Chek and Subway. Then there’s AdFarm, one floor below WAX, probably Calgary’s farthest-flung agency, whose entirely agriculture-based empire includes offices in Guelph, Ont,. Kansas City and Fargo, N.D.
Meanwhile, Edmonton might not boast as many head offices as its neighbour to the south, but local agencies are bustling. “Business is phenomenal in terms of quantity and diversity,” says Gordon Gilroy, the self-described “suit” at Vision Design, a 15-year-old firm with an emphasis on B2B branding strategies. “There is an upside to the boom in that margins and business are better. The downside is stress. We’re bursting at the seams. As a salesman, I thought I would never fire a client, but we actually did that in 2006. And I say this with humility, since we’ve been fired ourselves before by clients.” A conscious effort to retrieve balance has been the agency goal for 2007. Flex hours, a casual office and team-building sessions spent hiking in the Rockies are all part of it.
Applied Arts, Vol. 22, No.5 October 2007
WAX partnership